Signbiz Workmanship Guarantee

Signbiz is pleased to offer its ‘Workmanship Guarantee’ to give customers a strong sense of confidence behind every project executed by Signbiz staff across New Zealand.

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Our Guarantee

Our Workmanship Guarantee covers all staff over all branches countrywide.

Health & Safety

Health and Safety Management Plan

Signbiz takes health and safety seriously and therefore has a dedicated National Health and Safety Manager, while officers at every branch hold regular meetings with their wider team and complete all documentation in line with the Signbiz Health and Safety Management Plan.

Health and Safety Documentation

For every job, Signbiz personnel complete task analysis forms, while larger projects require the completion of site-specific safety plans to ensure all bases are covered from a health and safety perspective.

Certification

In addition to being a Site Safe approved company, Signbiz also holds a Green Site-Wise Accreditation Certificate, which gives customers a sense of reassurance throughout the management of their project.

Within the group, Signbiz staff across the country hold the following Health & Safety Certificates:

  • Site Safe

  • Elevated Work Platforms (EWP)

  • Rope Access

  • First Aid

After Care Service

Vehicle Signage Re-working.

In accordance with its values of ‘Quality & Service,’ Signbiz offers an After-Care Service following the completion of projects to ensure a high level of customer satisfaction.

Signbiz invites all customers who have had vehicle graphics installed to return within 5-10 days for any necessary reworking. A follow-up appointment is scheduled to inspect the vinyl after it has had time to settle on the vehicle. Skilled Signbiz staff meticulously examine the vinyl to uphold the promised standard and ensure customers are satisfied with the results.

The customer’s attendance at this appointment is crucial, as it guarantees the quality of the product and our service. These After-Care Service appointments can be conducted at any of our branches nationwide. Therefore, if a customer needs to alter the time or location of their booking, Signbiz can be contacted accordingly.

On rare occasions, products may require reworking. In such cases, Signbiz will prioritise any item needing attention, fast-tracking it to the front of the workload to become a priority job immediately.

Machinery & Technology

Advanced Technology

Signbiz appreciates the importance and benefits of using advanced manufacturing, application, and installation technology, leading to a broader range of design options, signage solutions, faster installation times, and a higher quality finish.

Facilities and Production Capacity

Cutting-edge facilities and technologies at each Signbiz branch offer comprehensive digital and commercial print solutions across the print spectrum, along with advanced finishing capabilities. With substantial production capacity, Signbiz can operate seven top-of-the-range machines 24 hours a day to meet customer demand. This also enables Signbiz to undertake large-scale signage projects as well as smaller business orders.

Specialist Machinery

Operating fabrication workshops in the North and South Islands, Signbiz utilises specialist machinery such as roll-to-roll printers, flatbed printers, CNC routers, vinyl laminators, vinyl plotters, laser cutters, and metalworking equipment. Consequently, this minimises costs to customers while providing quicker production times and quality assurance for all our products.

Quality Assurance

Quality Assurance Checks

Signbiz understands that customers expect and deserve a final product reflective of their investment, thus ensuring all products leaving any Signbiz workshop meet quality requirements.

Site Surveys

As part of the all-inclusive service, Signbiz manages each project holistically. Qualified staff carry out site surveys before beginning a job to assess environmental considerations, logistics, health and safety, and measurements that may affect manufacturing or installation methodology.

Expert Knowledge and Products

With decades of experience using an array of materials from various suppliers, Signbiz possesses extensive product knowledge regarding specifications, lifespans, and warranties. Additionally, Signbiz has the expertise to tailor material types for specific jobs and consistently sources the highest-grade materials from reputable brands, including 3M, Avery, and Oracal.

Experienced Management

Experienced Production Managers located at every Signbiz branch oversee the design, print, and manufacturing stages of each job. Furthermore, Production Managers coordinate planning, logistics, and traffic management required for installation, ensuring that any potential issues are identified early and addressed promptly.

Warranties and Insurance

Comprehensive Coverage

For signage projects of all sizes, it is crucial to have protection against unforeseen risks, spanning from the production phase to the point of installation and throughout the lifespan of various materials. With our core values of ‘Quality & Service,’ Signbiz provides comprehensive coverage to each customer by owning warranties and insurances, safeguarding end-users against unanticipated financial and logistical issues.

Exclusive Warranties

Recognized as an elite-tier brand within New Zealand’s signage industry, Signbiz was granted the ICS Platinum Warranty by Avery Dennison in 2021. This Integrated Component System (ICS) Platinum Warranty is exclusively available to Specialist Converters and Installers identified by Avery Dennison.

Signbiz is also covered by the Component System (OCS) Project Warranty by ORAFOL, a world-leading manufacturer of innovative self-adhesive graphic films, reflective materials, and adhesive tape systems.

The Avery Dennison ICS Platinum Warranty and ORAFOL OCS Project Warranty provide coverage against:

  • Product Durability

  • Product Defects

  • Manufacturing & Workmanship Defects

  • Cutting Defects

  • Product Replacement

  • Remanufacturing

  • Re-application

Indemnity Insurance

Insured by New Zealand insurance providers, Ando, Signbiz projects are covered by $10,000,000 (NZD) Limit of Indemnity across the below areas:

  • Trade Tools & Equipment

  • Loss of Income

  • Motor Vehicles

  • Accidental Injury & Damage

  • Material Damage & Loss

Employee Qualifications

Formal Qualifications

At Signbiz, formal qualifications are just as crucial as experience. Our nationwide team boasts highly qualified staff, enabling us to provide superior signage solutions and exceptional problem-solving abilities.

To establish Signbiz as New Zealand’s top signage company, our Production staff, Designers, Account Managers, Project Managers, and Branch Management hold various qualifications, including:

Sign Writing Trade Certificate

Unlike other signage companies, Signbiz encourages its staff to pursue the 4-year Sign-making Level Certificate offered by CompeteNZ. This comprehensive program equips them with essential skills such as hand lettering, 3D sign fabrication, digital signage promotion, health and safety knowledge, graphic design, sign manufacturing, film application, surface preparation, painting techniques, illuminated sign production, installation techniques, and digital printing.

Computer Graphic Design & Digital Design:

Alongside our skilled Sign Writers, Signbiz employs Graphic Designers who have obtained degrees in Design and Digital Design from renowned universities. These creative individuals possess expertise in various design platforms, design theory, file setup, functional design, colour theory, typography, illustration, and storyboard creation. Their innovative thinking allows us to offer customers unique signage solutions.

Marketing:

Our team includes professionals with Marketing degrees who understand customer needs and current trends. This knowledge enables Signbiz to create effective branding, including customized logos, vehicle graphics, building signage, and more.

To ensure continuous up-skilling, Signbiz has a dedicated Staff Development Officer overseeing this aspect for all branches nationwide. We also offer an exclusive 5-day training course for new recruits to the signage industry.

Workmanship Guarantee